Privacy Policy – K1 Game APK Data Protection

1 Introduction

k1 game apk ("we", "us", "our") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy describes what personal data we collect, why we collect it, how it is used, and the choices you have regarding your information.

By registering an account or using any part of the k1 game apk platform — including the website, mobile app, Sports Betting, Live Casino, and payment features — you agree to the practices described in this policy. If you do not agree, please stop using the platform and contact us to close your account.

This policy should be read alongside our Terms and Conditions, which govern your use of the platform as a whole. Where both documents cover the same topic, the more specific provision applies.

2 Data We Collect

We collect different categories of information depending on how you interact with the platform. The main types of data we hold on players are outlined below.

Information you provide directly:

• Full name as it appears on your CNIC
• Date of birth (used for age verification — 18+ only)
• Registered mobile number
• Email address, if provided during registration
• CNIC number or copies of identity documents, requested during verification
• Payment account details (JazzCash number, Easypaisa account, bank account for withdrawals)
• Communications with the support team, including chat logs and emails

Information collected automatically:

• Device type, operating system, and browser details
• IP address and approximate location (city or region level)
• Session activity — pages visited, time spent, bets placed, features used
• Cookies and similar tracking technologies (see Section 6)
• Crash reports and error logs from the mobile app

Information from payment processors:

• Transaction confirmation references from JazzCash, Easypaisa, Raast, and banks
• Deposit and withdrawal amounts and timestamps
• Payment status updates (success, pending, failed)

We do not collect sensitive financial credentials like your full bank account passwords, JazzCash PIN, or Easypaisa mPIN. Those are handled entirely by the respective payment provider on their secured infrastructure.

3 How We Use Your Data

Your personal information is used for specific, clearly defined purposes. We do not use your data for anything beyond what is listed here without informing you first.

We rely on legitimate interest and contractual necessity as the primary legal bases for processing your data. Where we send you promotional messages about new offers or PSL betting markets, this is only done if you have not opted out of such communications. You can opt out at any time through your account notification settings or by contacting support.

4 Payment Data

All PKR transactions on k1 game apk are processed through trusted payment providers including JazzCash, Easypaisa, Raast, and standard bank transfer channels. When you make a deposit or request a withdrawal, the payment is handled directly between your chosen payment provider and the platform's financial system.

We store transaction reference numbers, amounts, timestamps, and status information for every deposit and withdrawal. This data is retained for account management, dispute resolution, and fraud prevention. We do not store your full JazzCash PIN, Easypaisa mPIN, or online banking passwords — these are managed entirely by the respective service provider.

Payment accounts used for deposits must be registered in your own name. If a withdrawal is requested to a payment account that does not match the registered account holder's name, the transaction will be held for manual review and additional verification may be required before funds are released.

5 Sharing Your Data

k1 game apk does not sell, rent, or trade your personal data with third parties for marketing or commercial purposes. Your information may be shared in the following limited circumstances only:

• Payment processors: Transaction details are shared with JazzCash, Easypaisa, Raast, and banking partners solely for the purpose of processing your deposit or withdrawal.
• Identity verification providers: If we use a third-party KYC service to verify your CNIC or identity documents, the relevant data is passed to that provider under a strict data processing agreement.
• Technology and hosting providers: The platform's infrastructure partners may process data on our behalf as part of hosting, security, and platform operations. These parties are bound by confidentiality obligations.
• Fraud prevention services: Anonymised or aggregated data may be shared with fraud detection tools to protect all players on the platform.
• Legal obligations: If we receive a lawful request from a competent authority, we may be required to disclose specific account or transaction information. We will only do so to the extent required by law.

In all cases where data is shared with third parties, we ensure that appropriate safeguards are in place to protect your information and that the receiving party uses it only for the specific purpose for which it was shared.

6 Cookies

k1 game apk uses cookies and similar technologies on its website and mobile platform. Cookies are small files stored on your device that help the platform remember your preferences, keep your session active, and understand how players use the site.

We use the following types of cookies:

• Essential cookies: Required for the platform to function correctly. These keep you logged in during a session and enable core features like the bet slip and cashier. You cannot disable these without affecting platform functionality.
• Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, where players spend time, and where errors occur. This data is aggregated and anonymised.
• Preference cookies: Remember your settings, such as preferred language or display options, so you do not have to re-enter them on each visit.
• Security cookies: Help detect and prevent fraudulent sessions and protect your account from unauthorised access.

You can manage or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect your experience on the platform — for example, you may be logged out more frequently if session cookies are blocked.

7 Data Retention

We retain your personal data for as long as your account is active and for a reasonable period afterwards to fulfil legal, financial, and operational obligations. The specific retention periods for different data categories are as follows:

• Account registration details: Retained for the duration of your account and for a period after closure to comply with record-keeping requirements.
• Identity verification documents: Retained for the period required by our verification obligations. Copies are securely deleted once the retention period expires.
• Transaction records: Deposit and withdrawal records are retained for a minimum period to support dispute resolution, audits, and fraud investigations.
• Support communications: Chat and email records with the support team are kept for a reasonable period to ensure continuity of service and to resolve any follow-up queries.
• Session and activity logs: Technical logs are retained for a shorter period, primarily for security monitoring and platform stability.

When data is no longer required, it is securely deleted or anonymised so it can no longer be linked back to you. If you close your account and wish to request deletion of your data, please contact the support team directly.

8 Security

We take the security of your personal data seriously. k1 game apk implements a range of technical and organisational measures to protect your information from unauthorised access, loss, alteration, or disclosure.

• All data transmitted between your device and the platform is encrypted using TLS (Transport Layer Security).
• Account passwords are stored in hashed form and are not accessible in plain text by any member of the team.
• Access to player data internally is restricted on a need-to-know basis. Support staff can only access the data required to assist with your query.
• The platform undergoes regular security reviews to identify and address potential vulnerabilities.
• Suspicious login attempts and unusual account activity trigger automatic alerts and may result in temporary account locks pending verification.

While we take every reasonable precaution, no system is completely immune to risk. You also play a role in keeping your account secure. Use a strong, unique password for your k1 game apk account, do not share your credentials with anyone, and log out after each session — especially when using a shared device.

9 Your Rights

As a player, you have the following rights with respect to your personal data held by k1 game apk. To exercise any of these rights, contact the support team with your request.

• Right to access: You can request a copy of the personal data we hold about you. We will respond within a reasonable timeframe and provide the information in a clear format.
• Right to correction: If any of the data we hold is inaccurate or out of date — for example, an old mobile number — you can request that it be corrected.
• Right to deletion: You may request deletion of your personal data. Please note that some data must be retained for legal, financial, or security reasons even after an account is closed. We will inform you of any data that cannot be deleted and the reason why.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a dispute or review is ongoing.
• Right to opt out of marketing: If you have previously opted in to receiving promotional messages about bonuses, new features, or PSL betting markets, you can opt out at any time through your account settings or by contacting support.

10 Minors

k1 game apk is strictly an adults-only platform. We do not knowingly collect or process personal data from individuals under the age of 18. All players are required to confirm their age during registration, and identity verification is used to confirm that accounts are held by adults.

If we discover that an account has been registered by or is being used by a minor, the account will be immediately closed and any associated data will be deleted or handled in accordance with applicable requirements. Any funds deposited to an underage account will be returned to the original payment source after standard verification checks.

If you are a parent or guardian and believe that a minor has registered on the platform without your knowledge, please contact the support team immediately so that we can take the appropriate action.

11 Policy Changes

We may update this Privacy Policy from time to time to reflect changes in how we operate the platform, the services we offer, or to address new requirements. When significant changes are made, we will notify players by displaying a notice on the platform or by sending a message to your registered mobile number.

The "last updated" date at the top of this page will always reflect when the policy was most recently revised. We encourage you to review this page periodically. Your continued use of k1 game apk after any changes have been published means you accept the updated policy.

12 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way your personal data is handled, please get in touch with the k1 game apk support team. We take all privacy queries seriously and will do our best to respond promptly.

• Email: [email protected]
• FAQ: Visit the FAQ page for answers to common questions about accounts and data

For account-related data requests, please have your registered mobile number ready when contacting us. This helps us locate your account quickly and respond to your request accurately.